privacy policy

Last Updated: [28-08-25]

Cheonel Skincare (“we”, “us”) respects your privacy. This policy explains how we collect, use, and protect personal data when you interact with our website from UAE (Dubai), Qatar, Saudi Arabia, or Oman.

1. Who We Are

We operate under the name Cheonel Skincare, with registered operations in Dubai (UAE). When we refer to “we”, “us”, or “our”, we're referring to Cheonel Skincare.

2. What We Collect

We may collect:

· Identifiers: Name, email, phone, delivery address

· Payment: Handled securely by third-party processors (e.g., Stripe, PayTabs) — we do not store full payment details

· Order Details: Products ordered, preferences

· Marketing Preferences: Consent for emails or WhatsApp messages

· Technical Info: IP address, device/browser details, cookies, and analytics data (e.g., via Meta Pixel, Google Analytics)

This aligns with UAE PDPL requirements for reasonable data collection. complyan.comDior Beauty UAE+2UAE Legislation+2PwC

3. How We Use Your Data

· To fulfill orders, communicate about deliveries, returns, or support

· To personalize and improve your experience via analytics

· To send promotional content, only if you've expressed consent

· To comply with legal obligations in UAE, Qatar, Saudi Arabia, and Oman

UAE law mandates that processing be fair, transparent, and purpose-specific. UAE Legislation

4. Sharing Your Data

We never sell your data. We share it only with:

· Couriers (e.g., Aramex, SMSA, Topex) for shipping orders

· Payment processors for transactions

· Marketing platforms (Meta, Google, TikTok), strictly with your consent

· Legal or government authorities, if required

5. Storage & Data Transfer

Your data is stored securely on Shopify and with our trusted third-party partners. We retain information only as long as necessary to provide services or meet legal requirements. Some data may be transferred across borders (e.g., for cloud processing), with protections in place as required by UAE PDPL. arxiv.org+6loreal.com+6sa.nadinenjeim.com+6

business.privacybee.com+3dlapiperdataprotection.com+3cetaphil-me.com+3loreal.com+2sa.nadinenjeim.com+2PwC+3UAE Legislation+3captaincompliance.com+3business.privacybee.com

6. Your Rights

Under GCC data laws (notably UAE PDPL), you may:

· Access your data

· Correct inaccuracies

· Request deletion

· Withdraw consent for marketing

· Object to processing

· Request data portability

To exercise your rights, contact us at:
Email: [insert email]
WhatsApp: [insert number]

7. Cookies & Tracking

We use cookies to:

· Improve site performance and personalization

· Analyze site usage

· Power ads (only if you opt-in)

You can manage and delete cookies via your browser settings.

8. Security Measures

We use industry-standard encryption and organizational controls to safeguard your data. However, no internet transmission is 100% secure.

9. Policy Updates

We'll update this policy as needed. Check the “Last Updated” date at the top for changes.

10. Contact Us

For privacy concerns or data requests:
Email: [insert email]
WhatsApp: [insert number]

Why It Works

· Clean, user-friendly structure similar to skincare and beauty brands UAE Legislationsa.nadinenjeim.com+12Dior Beauty UAE+12dlapiperdataprotection.com+12

· Compliant with UAE PDPL and GCC regional standards, especially around consent and data subject rights loreal.com+13u.ae+13business.privacybee.com+13

· Covers cross-border aspects, marketing consent, third-party processors, and cookies — all essential for e-commerce compliance